www/rt44 4.4.9

Industrial-grade ticketing system written in Perl

Repository: FreeBSD ports
Maintainer: [email protected]
License: GPLv2
Categories: www
Package size: 6563.5 KiB, 30521.5 KiB installed

Description

RT is a battle-tested issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, youth counselling and even more. Organizations around the world have been running smoothly thanks to RT for over 10 years.

Install

As a binary package — by origin, or by package name:

pkg install www/rt44
pkg install rt44

From the ports tree:

cd /usr/ports/www/rt44/ && make install clean

To depend on this port in another port's Makefile:

RUN_DEPENDS=	rt44>0:www/rt44

Packages

The version each package repository carries. “-” means the repository builds no package of it, “n/a” that there is no such repository.

Repository	aarch64	amd64	armv6	armv7	i386
FreeBSD:14:latest	4.4.9	4.4.9	4.4.6	4.4.8	-
FreeBSD:14:quarterly	4.4.9	4.4.9	n/a	4.4.8	-
FreeBSD:15:latest	4.4.9	4.4.9	n/a	4.4.8	4.4.8
FreeBSD:15:quarterly	4.4.9	4.4.9	n/a	n/a	n/a
FreeBSD:16:latest	4.4.9	4.4.9	n/a	n/a	n/a
FreeBSD:16:quarterly	n/a	n/a	n/a	n/a	n/a

Dependencies

The Makefile names none itself; they come from USES and USE_*.

The full lists below include those, and their dependencies in turn.

All build dependencies 274

The first 100 are listed.

All run dependencies 274

The first 100 are listed.

Required by 5

Configuration

Options name: www_rt

Option	Default	Description
AP_MODFASTCGI	on	Deploy with apache and mod_fastcgi
AP_MODPERL	off	Deploy with apache and mod_perl
DEVELOPER	off	Configure for Developers
DOCS	off	Build and/or install documentation
GD	on	Enable GD Graphs and Charts
GPG	on	Enable GnuPG support
GRAPHVIZ	off	Graphviz graph drawing support
LIGHTTPD	off	Deploy with lighttpd and mod_fastcgi
MYSQL	on	MySQL database support
PGSQL	off	PostgreSQL database support
SMIME	off	Enable Secure MIME support
SPAWN_FCGI	off	Deploy with spawn_fcgi
SQLITE	off	SQLite database support

Option

Default

Description

AP_MODFASTCGI

Deploy with apache and mod_fastcgi

AP_MODPERL

off

Deploy with apache and mod_perl

DEVELOPER

off

Configure for Developers

DOCS

off

Build and/or install documentation

Enable GD Graphs and Charts

GPG

Enable GnuPG support

GRAPHVIZ

off

Graphviz graph drawing support

LIGHTTPD

off

Deploy with lighttpd and mod_fastcgi

MYSQL

MySQL database support

PGSQL

off

PostgreSQL database support

SMIME

off

Enable Secure MIME support

SPAWN_FCGI

off

Deploy with spawn_fcgi

SQLITE

off

SQLite database support

USES: cpe perl5
Service scripts: none
Conflicts with: rt42-4.2* brlcad

Message after installing

To initialize RT's database:

$ sudo perl rt-setup-database --action init --dba dba --dba-password X

To clear a previously created RT database:

$ sudo perl rt-setup-database --action drop --dba dba --dba-password X

To complete the installation of this port, please follow these steps:

1. Edit /usr/local/etc/rt44/RT_SiteConfig.pm, by referring to
   the default config file (/usr/local/etc/rt44/RT_Config.pm).
2. Configure the email and web gateways.  Please refer to
   'SETTING UP THE MAIL GATEWAY' in /usr/local/share/doc/rt44/README
3. Restart Apache or whichever web delivery mechanism you selected..
4. Do remember to *CHANGE* the root's password for the web interface.
   The default is "password" (without the quotes.)
5. Configure RT per the instructions at
   http://www.bestpractical.com/rt/docs.html

RT does not work with perl taint mode (-T) you must disable it.
Note, some other ports like devel/bugzilla have you add this to your
httpd.conf.  This isn't actually a flaw of RT, but of a subset of the
CPAN modules that RT uses.

If you're upgrading RT then it is worth reading the UPGRADING document
at this point. Some extension you're using may have been integrated
into core. It's recommended to use new clean directory when you're
upgrading to new release (for example from 4.0.x to 4.2.x).

To upgrade your database schema, preserving ticket history:

1. Backup your RT database.
2. If upgrading to a new major release, create a new database named
   rt4 with appropriate rights for the rt_user and reload your
   database backup into it.
3. Run:

# /usr/local/sbin/rt-setup-database \
     --datadir /usr/local/share/doc/rt44/upgrade \
     --action upgrade --prompt-for-dba-password

and answer the prompts.

===>   NOTICE:

The rt44 port currently does not have a maintainer. As a result, it is
more likely to have unresolved issues, not be up-to-date, or even be removed in
the future. To volunteer to maintain this port, please create an issue at:

https://bugs.freebsd.org/bugzilla

More information about port maintainership is available at:

https://docs.freebsd.org/en/articles/contributing/#ports-contributing

Files

pkg-plist 1791

@group rt
bin/rt
bin/rt-crontool
bin/rt-mailgate
@dir(root,rt,0750)
@dir(root,rt,0750) %%RT_ETC_DIR%%/RT_SiteConfig.d
@mode 0440
%%RT_ETC_DIR%%/RT_Config.pm
@sample %%RT_ETC_DIR%%/RT_SiteConfig.pm-dist %%RT_ETC_DIR%%/RT_SiteConfig.pm
%%RT_ETC_DIR%%/acl.Oracle
%%RT_ETC_DIR%%/acl.Pg
%%RT_ETC_DIR%%/acl.mysql
%%RT_ETC_DIR%%/initialdata
%%RT_ETC_DIR%%/schema.Oracle
%%RT_ETC_DIR%%/schema.Pg
%%RT_ETC_DIR%%/schema.SQLite
%%RT_ETC_DIR%%/schema.mysql
@group wheel
@mode
%%SITE_PERL%%/RT.pm
%%SITE_PERL%%/RT/ACE.pm
%%SITE_PERL%%/RT/ACL.pm
%%SITE_PERL%%/RT/Action.pm
%%SITE_PERL%%/RT/Action/AddPriority.pm
%%SITE_PERL%%/RT/Action/AutoOpen.pm
%%SITE_PERL%%/RT/Action/AutoOpenInactive.pm
%%SITE_PERL%%/RT/Action/Autoreply.pm
%%SITE_PERL%%/RT/Action/CreateTickets.pm
%%SITE_PERL%%/RT/Action/EscalatePriority.pm
%%SITE_PERL%%/RT/Action/ExtractSubjectTag.pm
%%SITE_PERL%%/RT/Action/LinearEscalate.pm
%%SITE_PERL%%/RT/Action/Notify.pm
%%SITE_PERL%%/RT/Action/NotifyAsComment.pm
%%SITE_PERL%%/RT/Action/NotifyGroup.pm
%%SITE_PERL%%/RT/Action/NotifyGroupAsComment.pm
%%SITE_PERL%%/RT/Action/NotifyOwnerOrAdminCc.pm
%%SITE_PERL%%/RT/Action/OpenOnStarted.pm
%%SITE_PERL%%/RT/Action/RecordComment.pm
%%SITE_PERL%%/RT/Action/RecordCorrespondence.pm
%%SITE_PERL%%/RT/Action/SLA.pm
%%SITE_PERL%%/RT/Action/SLA_SetDue.pm
%%SITE_PERL%%/RT/Action/SLA_SetStarts.pm
%%SITE_PERL%%/RT/Action/SendEmail.pm
%%SITE_PERL%%/RT/Action/SendForward.pm
%%SITE_PERL%%/RT/Action/SetCustomFieldToNow.pm
%%SITE_PERL%%/RT/Action/SetPriority.pm
%%SITE_PERL%%/RT/Action/SetStatus.pm
%%SITE_PERL%%/RT/Action/UpdateParentTimeWorked.pm
%%SITE_PERL%%/RT/Action/UserDefined.pm
%%SITE_PERL%%/RT/Approval.pm
%%SITE_PERL%%/RT/Approval/Rule.pm
%%SITE_PERL%%/RT/Approval/Rule/Created.pm
%%SITE_PERL%%/RT/Approval/Rule/NewPending.pm
%%SITE_PERL%%/RT/Approval/Rule/Passed.pm
%%SITE_PERL%%/RT/Approval/Rule/Rejected.pm
%%SITE_PERL%%/RT/Article.pm
%%SITE_PERL%%/RT/Articles.pm
%%SITE_PERL%%/RT/Asset.pm
%%SITE_PERL%%/RT/Assets.pm
%%SITE_PERL%%/RT/Attachment.pm
%%SITE_PERL%%/RT/Attachments.pm
%%SITE_PERL%%/RT/Attribute.pm
%%SITE_PERL%%/RT/Attributes.pm
%%SITE_PERL%%/RT/Authen/ExternalAuth.pm
%%SITE_PERL%%/RT/Authen/ExternalAuth/DBI.pm
%%SITE_PERL%%/RT/Authen/ExternalAuth/DBI/Cookie.pm
%%SITE_PERL%%/RT/Authen/ExternalAuth/LDAP.pm
%%SITE_PERL%%/RT/Base.pm
%%SITE_PERL%%/RT/CachedGroupMember.pm
%%SITE_PERL%%/RT/CachedGroupMembers.pm
%%SITE_PERL%%/RT/Catalog.pm
%%SITE_PERL%%/RT/Catalogs.pm
%%SITE_PERL%%/RT/Class.pm
%%SITE_PERL%%/RT/Classes.pm
%%SITE_PERL%%/RT/Condition.pm
%%SITE_PERL%%/RT/Condition/AnyTransaction.pm
%%SITE_PERL%%/RT/Condition/BeforeDue.pm
%%SITE_PERL%%/RT/Condition/CloseTicket.pm
%%SITE_PERL%%/RT/Condition/Overdue.pm
%%SITE_PERL%%/RT/Condition/OwnerChange.pm
%%SITE_PERL%%/RT/Condition/PriorityChange.pm
%%SITE_PERL%%/RT/Condition/PriorityExceeds.pm
%%SITE_PERL%%/RT/Condition/QueueChange.pm
%%SITE_PERL%%/RT/Condition/ReopenTicket.pm
%%SITE_PERL%%/RT/Condition/SLA.pm
%%SITE_PERL%%/RT/Condition/SLA_RequireDueSet.pm
%%SITE_PERL%%/RT/Condition/SLA_RequireStartsSet.pm
%%SITE_PERL%%/RT/Condition/StatusChange.pm
%%SITE_PERL%%/RT/Condition/TimeWorkedChange.pm
%%SITE_PERL%%/RT/Condition/UserDefined.pm
%%SITE_PERL%%/RT/Condition/ViaInterface.pm
%%SITE_PERL%%/RT/Config.pm
%%SITE_PERL%%/RT/Crypt.pm
%%SITE_PERL%%/RT/Crypt/GnuPG.pm
%%SITE_PERL%%/RT/Crypt/GnuPG/CRLFHandle.pm
%%SITE_PERL%%/RT/Crypt/Role.pm
%%SITE_PERL%%/RT/Crypt/SMIME.pm
%%SITE_PERL%%/RT/CurrentUser.pm
%%SITE_PERL%%/RT/CustomField.pm
%%SITE_PERL%%/RT/CustomFieldValue.pm

The first 100 are listed.

distinfo 1

File	Size	SHA256
rt-4.4.9.tar.gz	1.0873646e+07	cb7c4dffb4879e95d190e5d919bc13870926578394d3f0cd14f15b15dfedea8b

File

Size

SHA256

rt-4.4.9.tar.gz

1.0873646e+07

cb7c4dffb4879e95d190e5d919bc13870926578394d3f0cd14f15b15dfedea8b

Master sites 1

http://download.bestpractical.com/pub/rt/release/

Commit history 0

No commits in the history this site was built from.