BSD Ports

www/otrs 6.0.29_3 DragonFly

Open Ticket Request System

System
DragonFly
Repository
DPorts
Maintainer
[email protected] (as in FreeBSD)
License
GPLv3
Categories
www
Package size
7443.1 KiB, 66591.7 KiB installed

Description

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

In the other systems

The newest version among them is 6.0.29, as upstream numbers it.

SystemPortVersionVulnerabilitiesStatusMaintainerLast update
DragonFlywww/otrs6.0.29_3 newestnone known-[email protected]-
FreeBSDwww/otrs6.0.29_3 newestnone known-[email protected]-
HardenedBSDwww/otrs6.0.29_3 newestno data-[email protected]-
GhostBSDwww/otrs6.0.29_3 newestno data-[email protected]-

Install

Binary package:

pkg install otrs

From DPorts:

cd /usr/dports/www/otrs && make install clean

Dependency graph

Ports that need it on the left, what it needs to run on the right; at most 8 of each. "Dependencies" below lists them all.

Dependencies

Run dependencies 57

No port depends on this one.

Configuration

No options to configure.

Service scripts
none

Message after installing

OTRS is now installed.

The rest of installation must be completed manually.

Please see http://otrs.github.io/doc/manual/admin/stable/en/html/index.html
and/or documentation in /usr/local/share/doc/otrs for further instructions, particularly
regarding configuring your web server, database, cron scripts, and
receiving emails.

Do not forget to run otrs.SetPermissions.pl script when installing OTRS
for the first time.
For example:
# /usr/local/otrs/bin/otrs.SetPermissions.pl \
--web-group=www --otrs-user=otrs \
--admin-group=wheel /usr/local/otrs


If you are upgrading from an earlier version, follow the instructions for
upgrading your database schema and configuration files given in
/usr/local/share/doc/otrs/UPGRADING.md