BSD Ports

www/otrs 6.0.29_3 FreeBSD

Open Ticket Request System

System
FreeBSD
Repository
FreeBSD ports
Maintainer
[email protected]
License
GPLv3
Categories
www
Package size
7690.1 KiB, 66591.7 KiB installed

Description

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

In the other systems

SystemPortVersion
FreeBSDwww/otrs6.0.29_3
DragonFlywww/otrs6.0.29_3

Install

Binary package:

pkg install otrs

From the ports tree:

cd /usr/ports/www/otrs/ && make install clean

To depend on this port in another port's Makefile:

RUN_DEPENDS=	otrs>0:www/otrs

Packages

The version each package repository carries. “-” means the repository builds no package of it, “n/a” that there is no such repository.

Repositoryaarch64amd64armv6armv7i386
FreeBSD:14:latest6.0.29_36.0.29_36.0.29_26.0.29_3-
FreeBSD:14:quarterly6.0.29_36.0.29_3n/a6.0.29_3-
FreeBSD:15:latest6.0.29_36.0.29_3n/a6.0.29_36.0.29_3
FreeBSD:15:quarterly6.0.29_36.0.29_3n/an/an/a
FreeBSD:16:latest6.0.29_36.0.29_3n/an/an/a
FreeBSD:16:quarterlyn/an/an/an/an/a

Dependencies

As this port's Makefile names them.

Build 40

Runtime 40

The full lists below include those, and their dependencies in turn.

Build dependencies 147

The first 100 are listed.

Run dependencies 194

The first 100 are listed.

No port depends on this one.

Configuration

Options name: www_otrs

OptionDefaultDescription
APACHEonApache and www/mod_perl2 support
ASPELLonSpell checking support via GNU Aspell
GNUPGoffGNU Privacy Guard support
IMAPonFetch email via IMAP
ISPELLoffSpell checking support via Ispell
LDAPoffLDAP protocol support
MYSQLonMySQL database support
PDFonPDF document support
PGSQLoffPostgreSQL database support
POP3onFetch email via POP3
REPORTSonReports support
SMTPonSend email via SMTP
SSLonSSL protocol support
USES
cpe shebangfix perl5 tar:bzip2
Service scripts
none

Message after installing

OTRS is now installed.

The rest of installation must be completed manually.

Please see http://otrs.github.io/doc/manual/admin/stable/en/html/index.html
and/or documentation in /usr/local/share/doc/otrs for further instructions, particularly
regarding configuring your web server, database, cron scripts, and
receiving emails.

Do not forget to run otrs.SetPermissions.pl script when installing OTRS
for the first time.
For example:
# /usr/local/otrs/bin/otrs.SetPermissions.pl \
--web-group=www --otrs-user=otrs \
--admin-group=wheel /usr/local/otrs


If you are upgrading from an earlier version, follow the instructions for
upgrading your database schema and configuration files given in
/usr/local/share/doc/otrs/UPGRADING.md

Files

pkg-plist 3228
  • @owner otrs
  • @group
  • @sample otrs/.fetchmailrc.dist otrs/.fetchmailrc
  • @sample otrs/.mailfilter.dist otrs/.mailfilter
  • @sample otrs/.procmailrc.dist otrs/.procmailrc
  • otrs/AUTHORS.md
  • otrs/CHANGES.md
  • otrs/CONTRIBUTING.md
  • otrs/INSTALL.md
  • otrs/Kernel/Autoload/Test.pm
  • @sample otrs/Kernel/Config.pm.dist otrs/Kernel/Config.pm
  • @sample otrs/Kernel/Config.pod.dist otrs/Kernel/Config.pod
  • otrs/Kernel/Config/Defaults.pm
  • otrs/Kernel/Config/Files/XML/Calendar.xml
  • otrs/Kernel/Config/Files/XML/CloudServices.xml
  • otrs/Kernel/Config/Files/XML/Daemon.xml
  • otrs/Kernel/Config/Files/XML/Framework.xml
  • otrs/Kernel/Config/Files/XML/GenericInterface.xml
  • otrs/Kernel/Config/Files/XML/ProcessManagement.xml
  • otrs/Kernel/Config/Files/XML/Ticket.xml
  • otrs/Kernel/GenericInterface/Debugger.pm
  • otrs/Kernel/GenericInterface/ErrorHandling.pm
  • otrs/Kernel/GenericInterface/ErrorHandling/RequestRetry.pm
  • otrs/Kernel/GenericInterface/Event/Handler.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Appointment.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Article.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Calendar.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/CustomerCompany.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/CustomerUser.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/DynamicField.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/LinkObject.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Package.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Queue.pm
  • otrs/Kernel/GenericInterface/Event/ObjectType/Ticket.pm
  • otrs/Kernel/GenericInterface/Event/Validation/ValidateDemo.pm
  • otrs/Kernel/GenericInterface/Invoker.pm
  • otrs/Kernel/GenericInterface/Invoker/Test/Test.pm
  • otrs/Kernel/GenericInterface/Invoker/Test/TestSimple.pm
  • otrs/Kernel/GenericInterface/Mapping.pm
  • otrs/Kernel/GenericInterface/Mapping/OTRSFunctions.xsl
  • otrs/Kernel/GenericInterface/Mapping/Simple.pm
  • otrs/Kernel/GenericInterface/Mapping/Test.pm
  • otrs/Kernel/GenericInterface/Mapping/XSLT.pm
  • otrs/Kernel/GenericInterface/Operation.pm
  • otrs/Kernel/GenericInterface/Operation/Common.pm
  • otrs/Kernel/GenericInterface/Operation/Session/Common.pm
  • otrs/Kernel/GenericInterface/Operation/Session/SessionCreate.pm
  • otrs/Kernel/GenericInterface/Operation/Session/SessionGet.pm
  • otrs/Kernel/GenericInterface/Operation/Test/Test.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/Common.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/TicketHistoryGet.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/TicketSearch.pm
  • otrs/Kernel/GenericInterface/Operation/Ticket/TicketUpdate.pm
  • otrs/Kernel/GenericInterface/Provider.pm
  • otrs/Kernel/GenericInterface/Requester.pm
  • otrs/Kernel/GenericInterface/Transport.pm
  • otrs/Kernel/GenericInterface/Transport/HTTP/REST.pm
  • otrs/Kernel/GenericInterface/Transport/HTTP/SOAP.pm
  • otrs/Kernel/GenericInterface/Transport/HTTP/Test.pm
  • otrs/Kernel/Language.pm
  • otrs/Kernel/Language/ar_SA.pm
  • otrs/Kernel/Language/bg.pm
  • otrs/Kernel/Language/ca.pm
  • otrs/Kernel/Language/cs.pm
  • otrs/Kernel/Language/da.pm
  • otrs/Kernel/Language/de.pm
  • otrs/Kernel/Language/el.pm
  • otrs/Kernel/Language/en.pm
  • otrs/Kernel/Language/en_CA.pm
  • otrs/Kernel/Language/en_GB.pm
  • otrs/Kernel/Language/es.pm
  • otrs/Kernel/Language/es_CO.pm
  • otrs/Kernel/Language/es_MX.pm
  • otrs/Kernel/Language/et.pm
  • otrs/Kernel/Language/fa.pm
  • otrs/Kernel/Language/fi.pm
  • otrs/Kernel/Language/fr.pm
  • otrs/Kernel/Language/fr_CA.pm
  • otrs/Kernel/Language/gl.pm
  • otrs/Kernel/Language/he.pm
  • otrs/Kernel/Language/hi.pm
  • otrs/Kernel/Language/hr.pm
  • otrs/Kernel/Language/hu.pm
  • otrs/Kernel/Language/id.pm
  • otrs/Kernel/Language/it.pm
  • otrs/Kernel/Language/ja.pm
  • otrs/Kernel/Language/ko.pm
  • otrs/Kernel/Language/lt.pm
  • otrs/Kernel/Language/lv.pm
  • otrs/Kernel/Language/mk.pm
  • otrs/Kernel/Language/ms.pm
  • otrs/Kernel/Language/nb_NO.pm
  • otrs/Kernel/Language/nl.pm
  • otrs/Kernel/Language/pl.pm
  • otrs/Kernel/Language/pt.pm
  • otrs/Kernel/Language/pt_BR.pm
  • otrs/Kernel/Language/ro.pm
  • otrs/Kernel/Language/ru.pm

The first 100 are listed.

distinfo 1
FileSizeSHA256
OTRS-otrs-rel-6_0_29_GH0.tar.gz4.1566045e+074404a2233a2ad924644122774eec78c439006a1f852fe88ad203886f68eb3173

Commit history 0

No commits in the history this site was built from.